Support

Expertise at your service.

Our support team is invested in your success.

From migrating your data, to providing answers, to training you and your team, we support our clients with care, hospitality, and respect. We listen first, then dig deeper to identify and resolve your core challenges. Because we start by understanding your business, we’re able to provide clear and relevant answers.

“Client Support at PatronManager completely redefines customer service. They demonstrate a deep understanding of our business needs, unmatched technical expertise with the platform, and a genuine commitment to our success”

David LaValley, Executive Director
The Center for Arts Natick

The Center for Arts Natick

Client Success Story

Mainstage Center for the Arts

CRM technology helps you unlock the incredible value of your data, but you need much more then that. We support your organization from day one, working closely to set up the system to meet your needs. We will continue with you every step of the way, turning you from a first-time user into a PatronManager expert.

Hear from our clients

We aim to help our clients succeed.

PatronManager is all about successful clients, which leads to happy patrons.

  • Learn at your convenience.

    We offer plenty of training options to help you get the most out of PatronManager. From on-demand, structured learning programs, live group trainings and webinars, we’ll help you become an expert.

  • Get help when you need it.

    Our Client Support team is available daily to answer questions and help you take advantage of everything the product has to offer – to keep your business running smoothly.

  • Collaborate with the community.

    We’ve set up our online community as a place for you to learn from other users, share tips and tricks, and network with your colleagues.

Article: The Patron approach to hospitality.

At PatronManager, we understand that customer service isn’t just about the speed of response – it’s also about the quality of how we resolve the issue and set our customers up for future success. In this article, we take a peek behind the curtain and share our customer support philosophy.

Read the article

See how PatronManager can help you achieve better results.

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Support