Patron Technology TV: Interviews with Leaders in the Industry

Eugene Carr
October 2011

Today’s newsletter includes the first in a series of periodic interviews to appear on our YouTube channel www.patrontechnology.tv. Patron Technology CEO Gene Carr talks to Linda Forlini, the Director of Customer Service and Sales at the New York Philharmonic and a 26-year veteran in the box office and ticketing industry.

In this conversation, Linda reveals how a CRM approach has brought an entirely new role for the box office at the New York Philharmonic.


At Patron Technology, our mission is to empower arts organizations to achieve their goals by providing world-class technology solutions and education. Introducing PatronManager CRM – our new and affordable web-based system for ticketing, subscriptions, fundraising, e-mail marketing and staff collaboration. Learn more

Our new book Breaking the Fifth Wall: Rethinking Arts Marketing for the 21st Century www.thefifthwall.com

Learn More about PatronManager, the powerful CRM platform that helps you sell more tickets, raise more money, and cultivate stronger bonds with your audience, all in one database.