BOCA – Thermal Ticket Printers
PatronManager has partnered with Boca Systems as our designated PatronManager Preferred Vendor for thermal printers and present this information as a guide to help you make your purchasing decision for a new BOCA printer.
Boca Systems has been manufacturing and selling ticket printers since 1980. Their patented printer technology meets changing industry needs by providing state-of-the-art printer products, innovative designs and responsive customer service.
All printers are warranted by Boca Systems to be free from defects in materials and workmanship to the original purchaser limited to repair or replacement of the printer and/or accessory or part thereof for a period of one year from the date of shipment. Specific warranty information will be provided for each printer model as there are some specifics.
Low Volume Printers
The Lemur series of printers are all Energy Star certified and well-suited for PatronManager. This Lemur-C model has external ticket supply, 203 DPI, supports adjustable 2 to 3.25 inch ticket stock, and optional cutter. All Lemurs come standard with USB and Serial (RJ12 connector) interfaces. Ethernet, Bluetooth and WiFi connectivity are available as options.
Print Speed: 6 inches per second
Dimensions: 6.5″ H x 6.6″ W x 6.7″ D (inches)
Weight: 3.4 lbs
Low to Medium Volume Printers
The Lemur series of printers are all Energy Star certified and well-suited for PatronManager. This Lemur model has external ticket supply, 200 DPI or 300 DPI, supports adjustable 2 to 3.25 inch ticket stock, optional cutter and LCD display. All Lemurs come standard with USB, parallel and Serial (RJ12 connector) interfaces. Ethernet, Bluetooth and WiFi connectivity are available as options.
Print Speed: 14 inches per second (200 DPI, high speed mode)
Dimensions: 7.7″ H x 6.5″ W x 8.25″ D (inches)
Weight: 8 lbs
Medium to High Volume Printers
The Lemur series of printers are all Energy Star certified and well-suited for PatronManager. This Lemur-S model has a storage compartment for your ticket stock. (Image shown with optional hopper.) Lemur-S available with 200 DPI or 300 DPI, supports adjustable 2 to 3.25 inch ticket stock, optional cutter and LCD display. All Lemurs come standard with USB, parallel and Serial (RJ12 connector) interfaces. Ethernet, Bluetooth and WiFi connectivity are available as options.
Print Speed: 14 inches per second (200 DPI, high speed mode)
Dimensions: 11.3″ H x 9.0″ W x 15.oo” D (inches)
Weight: 9 lbs
PatronManager recommends thermal ticket stock from Worldwide Ticketcraft.
Generic Ticket Stock
Compatible ticket stock is crucial to the performance and reliability of thermal ticket printers. Worldwide Ticketcraft offers a complete selection of thermal ticket products in a variety of weights and designs. Each ticket material has been designed for optimal performance in thermal printers.
Dimensions: 2″ W x 5.5″ L (inches) with a 1″ lead edge perforation
Generic tickets are available in assorted colors, feature security features and compatible with thermal printers.
Custom Printed Ticket Stock
Our ticket partner Worldwide Ticketcraft offers a wide assortment of custom thermal tickets and generic thermal ticket products in a variety of weights and designs. Worldwide Ticketcraft can design and print tickets for any event including movie tickets, theater tickets, sporting event tickets, festival tickets, museum tickets and many others. They can print thermal tickets in a variety of lengths and widths using 4 color process and spot color printing, including metallic and security inks. In fact, they can print up to ten spot colors on your order. They have paper for 200 and 300 dpi printing and offer a variety of paper thicknesses. Security features are available on all of our ticket products.
We offer two options for scanning tickets in PatronManager. The first option is to use a standard Android phone mounted on a stand. The built-in camera scans the tickets.
The second option is to use a scanning device that is paired to the Android phone using a bluetooth connection enabling your staff be more mobile.
Barcode scanning options with PatronManager
Android OS 4.4 or Newer Recommended
Any device you purchase must run the Android operating system and, if you plan to use it as a stand-alone scanner, must have “auto-focus.” Beyond that, the major specification you should pay attention is the version of Android that the device runs. Android versions are referred to both by a version number and a name. For example, the most recent version of Android is 5.1 (also known as Lollipop). If you’re interested, you can learn all about Android versions here.
Not all Android devices are eligible for the newest versions of the Android operating system. It is up to the manufacturer of the device to tailor the latest version of Android to the specifications of their devices; therefore, many devices — particularly older ones — will never be eligible for updates to the operating system.
When considering which device to purchase, keep in mind that we currently support devices running Android 2.3 (Gingerbread) or newer. And, after September 2015, we will no longer support devices running any version older than 4.0.3 (Ice Cream Sandwich). This doesn’t mean older devices will be immediately incompatible, but it is likely that if you encounter errors, we will not be able to them after that time.
We currently recommend two devices: the Nexus 5X and the Motorola Moto G (see below).
We recommend the Nexus 5X primarily because it will incorporate operating system updates during the next few years. Today it is one of the best devices you can buy.
Motorola Moto G
We’ve identified the 2nd generation Motorola Moto G as a suitable, cheaper alternative to the Nexus 6. We have tested it and can confirm that it works well for scanning tickets through either the camera or the Socket Mobile device. You can feel comfortable buying this device though we can’t guarantee it will last as long as the Nexus 6. The exact timeline is difficult to predict, but at $180, it’s a perfectly fine device for scanning right now.
The SocketScan™ S850 is the recommended scanner for PatronManager, and is compatible with the Android devices listed above. The device uses bluetooth to pair with the device If you also use the “Klip Case” (below) it becomes a complete one-handed scanning system.
Socket Mobile Accessories
We recommend two accessories along with your SocketScan™ S850:
- CHS 8 Universal Klip Case. This is what you’ll need to attach the scanner to the back of your Android device.
- AC Power Supply. Only a USB cable is included with the scanner, so unless you plan to charge it to a computer all the time, you will want to purchase a separate power supply.