It’s the first day of fall, which means the holidays are right around the corner. We understand that this is a fiscally important time for arts organizations with end-of-year fundraising campaigns and big ticketing pushes. With this in mind, we’re pleased to announce the much-anticipated added functionality of online Gift Card Redemption as part of our September 2019 release. Read the Article
At PatronManager, we’re constantly seeking new ways to help our clients build stronger (and more profitable) relationships with their patrons. We’ve found the best way to do this is to actively solicit feedback from you, the people on the frontlines using our system.
With this in mind, as part of our August 2019 release, we’re thrilled to announce the arrival of one of our most highly requested features, Automated Communications! With this upgrade, you’ll be able to send automatic pre- and post-show emails to your patrons all from within PatronManager, no third-party apps or other email systems necessary. Want to send an event reminder with parking directions to your ticket-buyers two days before a show? No problem. How about a follow-up survey to all attendees twelve hours after curtain? You got it!Read the Article
Today’s blog post is written by Christa Avampato, Director of Product Development, PatronManager.
This is the first in a series of two posts about how lessons from science can inform the work we do in our arts organizations. My hope is that this new lens gives all of us a fresh perspective on how we can learn from and replicate both the beauty and efficiency of nature in our work.
In January I started a Master of Science graduate program in Biomimicry through Arizona State University. Biomimicry is the study of biology (the study of all living beings) and the application of its genius to our human-built environment and products. Nature is at its core a 3.8 billion-year-old research and development lab. “Life finds a way” is not just a clever line from Jurassic Park, but one of the most profound truths of our planet. Life has found a way through the most tumultuous of times—ice ages, mass extinction events, fire, flood, and famine—and it has much to teach us.
So, what can arts organizations learn from nature? Let’s work through an example together. For this first blog post, the question we will pose is: “How can we continue to thrive in times of scarcity?”
Every organization deals with resource scarcity on some level now and then whether that resource is time, money, or skill sets. Let’s imagine we run a theater company in a town that has a number of similar organizations all competing for the same base of audience members who have a finite amount of money to spend on going to the theater. How can we thrive in this seemingly scarce and competitive environment? Read the Article
Here at PatronManager, we’ve set out on a mission to help arts, culture, and live entertainment organizations build stronger (and more profitable) relationships with their patrons. And in this day and age, we understand that a huge part of that relationship happens online. An organization’s website is the place patrons go to learn about event offerings, and more importantly where they go to purchase tickets and make donations. We get it. Your patrons’ experience on your website can make or break your relationship with them, which can make or break your organization.
With this in mind, we’re thrilled to announce our new Public Ticketing Site (PTS) as part of our February 2019 release. With this upgrade, you’ll be able to manage the look and feel of your patron-facing ticketing site all from a brand new “do it yourself” admin portal. Lovingly dubbed “baby Squarespace” by our team, you can now create a beautifully designed modern ticketing experience whether you are a designer or not. The online ticketing experience has never looked better on the patrons’ end or been easier to manage on the administrative end. Read the Article