Today’s blog post is written by Samantha Colbert, Senior Client Support Specialist.
One day while I was working from my home office in Texas, my personal cell phone rang. It wasn’t a number that I recognized, but the caller ID said: “United States.” I answered it.
“Hello, is Samantha Colbert there.”
“This is she.”
“Hello, Samantha my name is,” for the sake of the story let’s call them Marvin, “Marvin, and I’m contacting you today from the Microsoft Company because we have a report here that your windows computer has been hacked.”
I instantly knew something was off. Through mandatory internet security trainings here at PatronManager, stories I have read on the internet, and old jokes about Nigerian Princes, I had a feeling I was speaking to someone who wanted my personal information… a scammer. Marvin proceeded to try to prove that he was legitimate by telling me my email address. Besides that, clearly, he already had my phone number, but I just assumed this personal information was likely sold to his company from somewhere else.
After about 10 minutes of letting him lead me on, I decided that it had been long enough and said “It’s been really nice chatting with you. I’m glad I could keep you on the phone this long so that you couldn’t spend this time trying to scam someone else, but I really need to get back to work…” at which point he hung up on me.Read the Article