Today’s blog post is written by Emily van der Harten, Documentation Specialist, PatronManager.
Recently while catching up with a friend, they mentioned they were moving on to a different company and had found a replacement for their current position. This position was a many-hats-for-one-person kind of job… sound familiar? Since my job here at PatronManager is literally to document processes, the first question I blurted out was, “Whoa, did you document all the stuff you do for your replacement?” They replied with an emphatic “Yes! It took me like three weeks to write it all, but it’s done.”
While my friend and I waxed poetic on the merits of creating and maintaining documentation on best practices for fellow colleagues, it got me thinking about my own love for thorough documentation, and why it’s important for organizations to value it. Creating and fostering organization-wide documentation has multiple benefits. It encourages continuity, efficiency, and a collective memory so your organization can thrive!Read the Article