Today’s guest blog post is written by Aaron Schwartzbord, Marketing Manager, Patron Technology.
A few months ago I received a call from my alma mater, asking me to make a donation to its annual fund. I decided to make the donation but asked if I could pay at a later time. They told me that this was no problem and within a few days, I received a reminder in the mail.
I sat down a few months later to make the donation online through their website — I filled out all of the fields and even decided to give more than I originally pledged. I clicked “Confirm” and was surprised to get an error message telling me there was a problem and my transaction could not be completed. Thinking I had missed a field or mistyped my credit card number, I filled in my information once more, but again I received the same error message:Read the Article