Today’s blog post is written by Kevin Patterson, Senior Account Executive, PatronManager.
My teenage daughter is a Star Wars junkie. She is obsessed with the films and can recite large sections of dialogue from each movie at the drop of a hat! The other day we were watching The Last Jedi when something struck me. It was the scene where Luke Skywalker begins to teach Rey about “the force” and how it is a delicate balance between the dark side and the light. My daughter was reciting the dialogue along with Luke and Rey right on cue — I looked at her and jokingly said that the force was out of balance as there should only be two actors in the scene! But as a former arts administrator and executive, it got me thinking about the balancing act that is running a successful arts organization.
While there are many different ways to approach thinking about a balanced organization (i.e., one that achieves success and long-term sustainability), one model that I find myself coming back to time and time again is the “Golden Triangle.” It is an operational model that was created a number of years ago by American cryptographer, Bruce Schneier. Since this concept was introduced, there have been many books that have touched on various aspects of it — Good to Great: Why Some Companies Make the Leap and Others Don’t by author Jim Collins is a good example for reference.
The Golden Triangle is made up of three points: People, Process, and Technology. For Bruce Schneier, these three points in proper balance represent an organization that is operationally efficient. With a balanced or optimized level of efficiency, an organization can easily react to adversity and adapt more quickly to a changing business environment. Let’s take a deeper look at the three points of the Golden Triangle, what they mean, and how you should approach them in regard to your organization:Read the Article