How do you work together when you’re far apart is likely a question you’ve asked yourself since the beginning of this year. You’re not alone! Arts organizations across the globe are adapting to the new reality of working remotely, and all of the challenges that come along with it. Here at PatronManager, we pride ourselves on the effectiveness of our remote-first approach to work and feel confident in the best practices we’ve refined to make our worldwide staff a cohesive team. We’ve dug into our blog vault and unearthed some useful posts on this topic with tips to help your organization thrive in this new digital environment!Read the Article
Whether you’re the Managing Director of a performing arts center, the CEO of a national museum, or just working in the box office at a regional theatre, your ability to collaborate on projects is an important factor in the success of your arts organization. Collaboration is key in instilling a sense of camaraderie in your staff while also ensuring that everyone on your team can have a voice when discussing anything from marketing strategies to fundraising initiatives.Read the Article
The impact of COVID-19 on our industry has been extraordinary and unexpected with arts organizations facing event cancellations and postponements in an effort to respect social distancing and quell transmission concerns. Having a firm grasp on how you communicate these changes will help soothe the anxiety of your patrons and could even become an opportunity to strengthen the relationship with your audiences and communities.Read the Article
By Gene Carr, Founder
This year, my annual review of all things tech and the arts mirrors what I wrote a year ago, with some new insights. Last year’s message was that we’re between chapters. The hardware devices most of us use to access the internet — tablets, smartphones, desktops — all work pretty well and are ubiquitous. And although we can already begin to see the contours of another generation of technology, it’s not here yet.
By Gene Carr, Founder & Paul Miller, VP Sales – Non-Profit Ticketing
In our last post, we introduced the concept of the “sponsor activation,” which is becoming more commonplace in commercial venues, but less so in the arts. In this post, we’ll give you more detail on how to think about a sponsor activation at your organization — and how it differs from a traditional sponsorship.
The key element of an activation is that it offers benefits to all participants — the patron, the sponsor, and the arts organization. Read the Article
Today’s blog post is written by Alex Pagano, Documentation Manager, PatronManager.
In a meeting last week, a colleague and I were discussing off-hand how amazing some of our coworkers are. I can’t remember which of us said it first, but we both repeated it immediately:
“Thank god for the sales team.”
I feel fortunate to work with a team of people excited by goals and tasks I honestly find intimidating. They’re passionate about sales in the same way I’m passionate about producing clear and concise documentation; it’s what makes them tick. I’m fascinated and grateful, and I feel similarly about client support, product development, marketing, and everyone else that makes the world go round here at PatronManager. It takes more than a team of myself to achieve the greater good.
With this in mind, think of someone at your organization who works in a totally different department than you. Do you know what their responsibilities are? What about their strengths? What do they enjoy about their job? What challenges do they face day-to-day? Heck, let’s start with the basics — do you know what they’re working on this week?Read the Article