Turtle Creek Chorale
Turtle Creek Chorale enrich lives through the common language of song. With over 225 singing members in the chorus, TCC presents a full annual concert series in Dallas, TX. Programs cover a wide range of musical styles with core messages combining laughter, tears, and inspiration to create extraordinary musical experiences — music that enhances the cultural lives of both audience and singers.
Client Success Story
What were your primary business problems that PatronManager had to solve?
The management and updating of data, pulling reports, donor management, and the overall ticketing process (from building events through the selling process) especially the user experience on the ticketing site.
How has PatronManager solved them?
PatronManager has solved most of our problems, and has made patron management and the ticketing process so much easier, both on our end and on the patron’s side as well.
What improvements have you seen?
We’ve seen a drastic decrease in phone sales, which frees up time for staff to work on other projects. It’s gone from 20-30 calls a day to practically zero. The online ticketing portal is intuitive and easy for our patrons to purchase tickets without any issues. We just finished building our next season events and subscription packages and it was EASY.
Anything else you can tell us?
Overall, PatronManager has really streamlined our organization’s workflows. Our Box Office used to be chaotic during performances, but it is much smoother now (and with shorter lines) due to the significant increase in patrons purchasing online.