Patron Technology Marks Its 500th Client Milestone Signing Jacob’s Pillow to Its PatronManager CRM Roster

Jacob’s Pillow Dance, 220-acre National Historic Landmark and home to America’s longest-running international dance festival, chooses PatronManager CRM to meet its ticketing, fundraising, and marketing goals for the future.

New York, New York – July 16, 2014

Patron Technology Founder and CEO Eugene Carr announced today that Jacob’s Pillow Dance has become the 500th client to join its roster of arts and not-for-profit organizations in the United States and Canada using PatronManager CRM, its integrated ticketing, fundraising and Customer Relationship Management (CRM) system built on the platform.

“We are thrilled to be welcoming Jacob’s Pillow, one of the nation’s leading dance institutions, to our quickly growing client base,” said Carr. “With the signing of our 500th contract in just four years, PatronManager has validated that the future of the arts is ticketing, fundraising, and marketing built within an integrated CRM platform. Single purpose and client server-based systems are obsolete; the future is cloud-based solutions that enable organizations to build a true 360-degree view of their patrons on one system.”

Connie Chin, General Manager of Jacob’s Pillow, said, “We chose PatronManager after a multi-year search because we found it to be the most forward-thinking and cutting-edge integrated data solution available for the arts today. Because Patron Technology built PatronManager on the platform, we can stay on top of the latest, fast-changing technology innovations at the same pace as Fortune 500 companies do.”


ABOUT JACOB’S PILLOW DANCE:  Jacob’s Pillow Dance is lauded worldwide as a “hub and mecca of dancing” (TIME Magazine), “one of America’s most precious cultural assets” (Mikhail Baryshnikov), and “the dance center of the nation” (The New York Times). “The Pillow” is a treasured 220-acre National Historic Landmark, a recipient of the prestigious National Medal of Arts, and home to America’s longest-running international dance festival. Each year thousands of people from across the United States and around the globe visit the Berkshires of Western Massachusetts to experience the Festival with more than 50 dance companies and 200 free performances, talks, and events; train at The School at Jacob’s Pillow, one of the most prestigious professional dance training centers in the United States; explore the Pillow’s rare and extensive dance Archives; and take part in numerous Community Programs designed to educate and engage dance audiences of all ages.

ABOUT PATRON TECHNOLOGY: Patron Technology strives to revolutionize the arts industry by offering world-class Customer Relationship Management (CRM) and email marketing technology. Founded in 2001 by Eugene Carr, the New York City-based company is the leader in eMarketing technology, and its PatronMail email service is used by arts and cultural clients in all 50 states and eight countries overseas. Its PatronManager CRM system, launched in 2010, offers reserved-seat box office ticketing, combined with fundraising, marketing, and historical data in one unified, web-based Customer Relationship Management (CRM) system. PatronManager CRM is built entirely on the platform and is now used more than 500 organizations in the United States and Canada. With PatronManager CRM, organizations can sell more tickets, target their marketing and fundraising efforts more effectively, provide better customer service at the box office and beyond, and make their organization more efficient. Patron Technology is dedicated to educating the non-profit community about eMarketing. In spring of 2011, Eugene Carr (CEO) and Michelle Paul (Director of Product Development) co-authored and published the book “Breaking the Fifth Wall: Rethinking Arts Marketing for the 21st Century.” In addition, the company presents a regular schedule of educational seminars about marketing and fundraising across the country, monthly email newsletters, blogs, and educational webinars.

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