PatronTalk: Ticketing Today and Tomorrow -
A View From Cirque du Soleil
How is ticketing changing and why does CRM matter so much? Eric Valley oversees one of the biggest ticketing challenges in North American – Cirque du Soleil’s touring shows. He sees CRM transforming the box office (and marketing) to improve the customer experience. In this webcast you’ll hear him talk about the future – from location based services, to better customer service using centralized data, and improved targeted marketing. Join Eric Valley for a glimpse into the future of ticketing from a national ticketing leader.